Fast Responses

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Of course this had to happen on a Sunday. Gina was at the hospital, and they didn’t have the rib x-ray order. Oh, she hurt so badly since she slipped and fell on the steps three days ago. Actually, she mainly felt terrible this morning when she turned wrong and felt a pop. She had been able to see Dr. Herrington the day after the fall, and together they had decided she didn’t need an x-ray yet. But when she had the severe pain this morning, she texted Dr. Herrington and got an immediate reply. Yes, she would send in an x-ray order.

Over the last few minutes, as the staff said there was no x-ray order, Gina had texted back and forth with her doctor, and finally the staff said they received it. She really loved having such easy communication with someone who knew her. She knew her doctor wasn’t always available so quickly on weekends, but it sure was handy today.

She was glad that she had become a patient at Pine Creek Family Medicine. This DPC (Direct Primary Care) model was great. For a monthly fee, she had unlimited office visits and communication. Dr. Herrington doesn’t bill insurance, so she’s free of insurance regulations. She is able to provide prompt personalized care to patients like Gina.

2 thoughts on “Fast Responses

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